FAQ
Answers to ft777's most asked questions
From opening an account to making deposits, live dealer games, and cricket betting — find detailed answers to everything in one place.
Welcome to ft777. On this page we have provided direct and clear answers to the questions Bangladeshi players ask most. The questions are organised into five sections: Account & Login, Deposits, Responsible Gambling, Live Dealer Games, and Cricket Betting. Each answer is based on factual information so you can quickly find a solution to any issue. If your question is not here, reach out to us directly via live chat or email.
Account & Login
Click the "Forgot Password" option on the login page and enter your registered email or mobile number. A verification code will be sent to you. Enter the code and set a new password, then you can log in again. The process is quick and fully secure — protected by SSL encryption.
First, clear your browser's cache and cookies, then try a different browser or device. If Caps Lock is on, turn it off. If the problem persists, contact ft777 via live chat — our support team is available 24/7 in Bengali.
No. Only one account per player is allowed at ft777. Creating multiple accounts may result in all accounts being closed and balances forfeited. Keep your account details accurate and up to date, and do not share them with anyone else.
During registration you will need your full name, email address or mobile number, and a strong password. A copy of your national ID card or other valid document may be requested later for identity verification. Providing accurate information is mandatory.
For security, use a password of at least 8 characters containing uppercase letters, lowercase letters, numbers, and a special character (such as @, #, !). Avoid easily guessable passwords (birth year, name) and change your password regularly.
How to Deposit Money
The minimum deposit amount is ৳100 across all payment methods. Deposits below this amount are not possible. Start small and enjoy playing on the ft777 platform at your own pace.
ft777 currently accepts bKash, Nagad, Rocket, Upay and bank transfer (Dutch-Bangla Bank, BRAC Bank, Islami Bank, and other major banks). Mobile banking options are instant, while bank transfers may take a little longer.
Deposits are usually credited instantly. If there is a delay, contact live chat with your payment app's transaction ID or screenshot, or email [email protected]. The support team will verify the issue quickly and resolve it.
Go to the Cashier section and select the Nagad option. Send money from your Nagad app to the ft777 merchant number shown. Enter the reference number correctly and confirm. Deposits start from a minimum of ৳100.
ft777 generally does not charge a separate processing fee on deposits. However, your mobile banking provider or bank may deduct a small charge according to their own policies — that is determined by the respective service provider's terms. Check the charge details in your app before depositing.
Responsible Gambling
ft777 is for players aged 21 and above only. Age is verified during registration, and if proof of underage is found, the account will be closed. Protecting minors is our highest priority.
Go to Account Settings and activate a cooling-off period (temporary break) or long-term self-exclusion from the "Responsible Gaming" section. This service is completely free. Once active, lifting the restriction is not straightforward — this is intentional, designed for your protection.
ft777's support team is available 24/7 via live chat and email ([email protected]). You can also speak with a national mental health support organisation or a trusted family member. Acknowledging the problem is the first step.
Yes. You can enable a deposit limit in Account Settings to set a maximum daily, weekly, or monthly deposit amount. Limits take effect immediately. Requests to increase a limit involve a waiting period — this is an intentional safety measure.
Some common signs are: spending more than your budget, repeatedly playing to recover lost money, being unable to stop playing, and hiding your activity from family or work. If you notice these signs, use ft777's responsible gaming tools immediately or contact support.
Live Dealer Games
Teen Patti is a popular classic card game played with three cards, where the player with the strongest hand wins. In Andar Bahar, a joker card is drawn and you bet on whether the matching card will land on "Andar" or "Bahar". Both games have simple rules and are very popular in Bangladesh.
In Baccarat, you place a bet on "Player", "Banker", or "Tie". The hand whose value is closest to 9 wins. Card values go up to 10, after which the count resets to zero. The rules are simple and a live dealer runs the game in real time.
Betting limits at live tables vary by game and table. There are generally options ranging from low-stakes tables to high-roller tables. The minimum and maximum bet amounts are clearly displayed on screen before you enter each table.
In Roulette, a ball is released onto a spinning wheel. You can bet on a specific number, colour (red or black), odd or even, or a group of numbers. The more specific your bet, the higher the potential payout. You must confirm your bet before the betting window closes.
In live dealer games, a real person acts as the dealer — you can see them on camera. The game is broadcast live from a studio or a real casino. It differs from computer games (RNG) because everything happens in real time with a human dealer, though outcomes still depend entirely on chance.
BPL & International Matches
Yes, live in-play betting is available at ft777. Odds change constantly during a match as the pace and situation of the game shifts. When a wicket falls, a six is hit, or the run rate changes, the odds update immediately. The environment is very exciting — but quick decision-making is required.
To calculate your total return with decimal odds, multiply your stake by the odds. For example, a ৳100 bet at odds of 1.90 returns ৳190 in total if you win (profit of ৳90). The higher the odds, the higher the potential payout — but the probability of winning is generally lower.
Popular cricket markets include: Match Winner (which team will win), Toss Winner, Top Batter (who will score the most runs), method of first wicket, runs in a specific over, and total sixes in the match. For example, in a Bangladesh vs India match, "Match Winner" draws the most bets.
If a match is abandoned or results in No Result, all bets are generally cancelled and the full stake is refunded. However, if a result is declared via the DLS method, that is treated as the final result and bets are settled accordingly. The rules for each event are listed on the betting page — read them before placing a bet.
The core structure is the same, but the number and depth of available markets may differ. Large international tournaments like the T20 World Cup or IPL generally offer more markets and greater liquidity. With BPL you can make use of your knowledge of local teams. In-play and pre-match betting are available for both.
Still have questions? We're here to help
If you couldn't find the answer to your question above, contact us directly. ft777's support team is available 24/7 in both Bengali and English.
Live Chat
Visit the site and start a chat anytime — active 24/7
Email Support
[email protected] — send us your detailed question